Frequently Asked Questions

Great question! Our swim nappies are designed to contain solids while letting water flow through - so no saggy, waterlogged nappy at the pool. They fit snug around the legs and waist with adjustable snaps that grow with your bub. Check the product page for our fit guide, or get in touch at abbie@pekpi.com.au if you need help with sizing.

Yes! We offer free shipping on qualifying domestic orders. Check your cart to see the current free shipping threshold. We ship from our warehouse on the Sunshine Coast, QLD.
Shipping rates vary by location and are calculated at checkout. Domestic orders usually arrive within 3-7 business days. Here are the full details of our Shipping Policy.
Yes! We ship all over the world. Japan, USA, UK, NZ - you name it. International shipping rates are calculated at checkout. Please note free shipping doesn't apply to international orders, and delivery times vary by region.

Yes, we offer full and partial refunds. We want you to be happy with your Pekpi purchase! Check out our Refund Policy for full details, or email us at abbie@pekpi.com.au.
You can request a refund within 30 days of your purchase date.
If the product and packaging are unopened and undamaged, you're eligible for a full refund. If the packaging has been opened or the product used, you may be eligible for a partial refund. Just get in touch and we'll sort it out.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.